At IMR we are committed to maintain the professional quality of our work and the high level of service we provide to our clients. We strictly follow ICH and own a QMS in compliance with the GCP standard. It’s a must for us to have a clear vision for our clients’ needs and to meet them throughout any project or duration of the services provided. In order to achieve this we are guided by a set of standard operating procedures, international guidelines, and proven good practices. Our approach is based on some key points:
- Focus on costumer’s needs
- Timely delivery of all our services
- Continuous improvement
- Providing all employees with the training, up-to-date information, and tools necessary to perform their job in the best possible way
- Ensuring documentation is maintained, controlled, and archived per applicable requirements