Quality policy

At IMR we are committed to maintain the professional quality of our work and the high level of service we provide to our clients. We strictly follow ICH and own a QMS in compliance with the GCP standard. It’s a must for us to have a clear vision for our clients’ needs and to meet them throughout any project or duration of the services provided. In order to achieve this we are guided by a set of standard operating procedures, international guidelines, and proven good practices. Our approach is based on some key points:

  • Focus on costumer’s needs
  • Timely delivery of all our services
  • Continuous improvement
  • Providing all employees with the training, up-to-date information, and tools necessary to perform their job in the best possible way
  • Ensuring documentation is maintained, controlled, and archived per applicable requirements